Nelson Business School
Diploma in BPO Management
Overview
Diploma In Business Management Trains Students In Key Business Principles And Helps Them Master Management Skills Required At Various Functional Levels In The Organizations. Students Will Have A Thorough Knowledge And Insight Of The Business Concepts And Procedures Through This Course Of Study.This Course Is For Students Who Desire To Develop Their Careers In Business Or Administration By Developing Skills And Practical Knowledge In The Human Resource Department, Marketing, Risk Management, And Policies And Operations.
Curriculum:
- Essentials of Management
- Introduction to BPO Management
- Training Methodology in BPO
- Technology aspects of BPO
- Customer Relationship Management
Pre-requisites
10th or Equivalent
Duration
Fast Track : 3 Months Regular : 1 year
